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Myty Pro Privacy Policy

Date of last update: 17.10.2023

Our Mission

Myty Pro is an online service that allows users to create detailed home plans and modern interior designs without having any professional knowledge. We support a wide range of platforms, including web, iOS, macOS, and windows. In this document, « Myty Pro, » « we, » « our, » or « us » refer to Myty Pro, an entity incorporated and existing under the laws of France with its registered address at 7 boulevard des Filles du Calvaire, 75003 Paris, R.C.S Paris 830 584 124, and its affiliated companies.

The security of your personal data is of the utmost importance to us. Providing you with a secure and appropriate use of your personal information is a top priority for us. Our privacy policy (the « Privacy Policy ») explains how we collect, use, share, and protect your personal information. Additionally, it clarifies the rights you possess and the control you have over your personal information. All services provided by Myty Pro and its affiliates are subject to this Privacy Policy. Please take the time to read this Privacy Policy carefully before using our services. The following Privacy Policy is an essential part of the Terms of Service for Myty Pro.

How to Contact Us

In case you have any questions, concerns, or suggestions regarding Myty Pro’s use of your personal data, or if any part of this Privacy Policy is unclear to you, please do not hesitate to contact Myty at office@mytypro.com or by mail at Myty, 7 boulevard des Filles du Calvaire, 75003 Paris, R.C.S Paris 830 584 124.

What Information We Collect

We may request your name, password, and email address depending on the Myty Pro services you wish to utilize. We may also request that you upload a photo in order to enhance your Myty Pro account experience. We will collect any necessary information or content for registration or log-in if you choose to register or log in to your Myty Pro account through a third-party single sign-in service that authenticates your identity and connects your social media login information to us, as permitted by your social media provider. The information you provide may include your name, password, and email address. Upon registering and/or submitting your personal information to Myty Pro, you consent to the use of that information in accordance with this Privacy Statement.

Information We Collect

In order to collect your information, we use the following methods:

Information You Provide

Your username, password, email address, or your social media login information if you choose to sign up using your social media account are required information for setting up your Myty Pro account. In addition, if you contact us, we will ask for your email address in order to respond to your inquiry.

Automatically Collected Information

Log files are used to record certain information about users. An example of automatically collected and analyzed information is the Internet protocol address (IP), the Internet service provider (ISP), the computer/device and the connection details (such as operating systems and platforms), the browser type and version, the location, the time zone, the navigation of the website, and the project data that you have created using Myty Pro. It is used exclusively for the purpose of analyzing user experience and trends, administering the site, and improving the services provided by this site. No personally identifiable information is linked to this automatically collected data.

How We Use Your Information

As part of providing our services, processing transactions, sending confirmations, updates, security alerts, support messages, and administrative communications, as well as facilitating your use of our website and services, responding to your inquiries, and providing customer service, we use the information we collect. In addition to monitoring and analyzing Myty Pro project usage and trends, we also use information gathered from cookies and similar technologies to personalize and enhance users’ experiences, provide users with advertisements, content, materials, or features that are tailored to their profile or interests, and enhance the functionality and usability of Myty Pro.

There are several reasons why we process your personal data:

  1. Whenever you provide us with your personal information for a specific purpose, you have given us your consent.
  2. In order to perform the contract with you, it is necessary to obtain your consent.
  3. It is necessary to collect your information in order to comply with legal or regulatory requirements.
  4. Providing that this does not interfere with any interests or rights you may have as an individual, it is necessary for our legitimate business interests.


How We Protect Your Information

The information you provide to Myty Pro is protected against loss, misuse, and alteration. In order to protect your personal information, we have implemented appropriate organizational and technical measures. In accordance with applicable obligations and exceptions under applicable legislation, access to your information is restricted to authorized employees, consultants, or relevant group entities that require access to carry out their duties.

How Long We Keep Your Data

As a registered user, we typically retain your personal information as long as you continue to use our services and to respond to any further correspondence. Additionally, we may retain your information in order to comply with legal, accounting, or regulatory requirements.

Third-party information sharing

In accordance with this Privacy Policy, we do not disclose any personal information collected online to unaffiliated third parties.

The following circumstances may result in the sharing of your information:

  • In connection with the operation of our website or services, we work with service providers.
  • Upon receiving your consent.
  • Through our affiliate program partners who embed our online services on their websites for the purpose of tracking and analyzing user activity.
  • During the acquisition, transfer, or reorganization of our business with third parties.
  • In order to comply with the law, legal processes, or respond to legitimate requests or legal authorities.

We may publicly share non-personally identifiable information with third parties in order to provide users with statistics and analytics regarding the use of our services. However, we do not share your personal information with third parties for their own direct marketing purposes.

Your Choices

You can exercise the following rights concerning the processing of your personal information:

Right to Access

You may request information about whether we are processing your personal data and, if so, access to that data as well as details regarding how we use and store that data. You can also request a copy of the personal information we maintain about you.

Right to Correct

Your personal data can be corrected or completed upon request.

Right to Erase (Right to be Forgotten)

Under certain circumstances, you may request that your personal data be erased by us, except where legal obligations require us to retain the data, or where the data is required for the establishment, exercise, or defense of legal claims.

Right to Restrict Processing

There are certain circumstances in which you may request that we suspend the processing of your personal information.

Right to Data Portability

Upon request, we will provide you with your processed personal data and assist you with the transfer of this data, if possible.

Right to Object

In certain circumstances, you may object to the processing of your personal data in accordance with legitimate interests or public interest.

Profiling and Decision-Making Rights

The right to object to decisions made solely based on automated processing of your personal information is available to you.

Right to Withdraw Consent

You may withdraw your consent at any time if your personal information is processed based on your consent. In the event of a withdrawal, the lawfulness of the processing prior to the withdrawal will not be affected.

Please contact us using the contact information provided in this Privacy Policy if you wish to exercise any of these rights. You may delete your personal data by logging into your account, going to settings, and clicking the « Delete » button.

If you believe our processing of your personal data violates data protection legislation, you have the right to file a complaint with a data protection supervisory authority in your particular Member State of the European Union, where we are based, or where you believe the alleged infringement has occurred.

Use of Cookies

We use cookies to remember your device and user preferences and enhance your experience on our website. Cookies are small files that are placed on your computer or device when you visit our site. In order for us to use cookies, we require your consent, which can be managed through the settings of your browser. It is important to note that refusing cookies may affect the functionality of certain areas of our website.


Our company recognizes the importance of safeguarding children’s privacy, particularly online. We do not knowingly collect information from children under 16 years of age. Our services may be used by individuals under 16 years of age with the consent of their parents or guardians.

External Links

There may be links to other websites on our website, mobile applications, and email communications. The privacy policies of these websites do not apply to the personal data you provide on them. Before disclosing personal information, we encourage users to review the privacy policies of each website they visit.

Changes to This Privacy Policy

It is possible that we will make changes to this Privacy Policy in order to reflect our current privacy practices. Without your explicit consent, we will not reduce your rights under this Privacy Policy. We will post the changes on our website at https://mytypro.com/privacy with prominent notice of the amendments, and the changes will become effective as of the date indicated at the top of this page. Please periodically review this Privacy Policy to stay informed about how Myty Pro protects your personal information.