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SUPPORT, INQUIRIES, BUSINESS OPPORTUNITIES

Need support or interested in partnering with us?

Our dedicated support team is here to assist you every step of the way. Whether you have technical questions, need help troubleshooting an issue, or simply want guidance on using our features effectively, we’ve got you covered. Your success is our priority, and we’re ready to assist you in any way we can.

Got a question?
No problem.

Reach out to us through our support channels, and we’ll ensure that your inquiries are addressed promptly and professionally.

About Myty Pro

Is Myty Pro free?

Yes, Myty Pro is free to use! Our free version provides access to all the basic features and allows you to have one active project. If you wish to explore more projects or collaborate with team members, you can easily upgrade to our premium version.

How do I create Myty Pro account?

Simply download the application and open it. From there, fill in the registration form with your details. To verify your account, an OTP code will be sent to the email you provided during registration. Once you enter the code, you’ll gain full access to the application and the back office. Get started on your interior design journey with Myty Pro today!

Do I need a credit card to register in Myty Pro?

No, you do not need a credit card to register for a Myty Pro account. The registration process is completely free and does not require any credit card information. However, if you choose to upgrade to the premium version with additional features, you will be prompted to use in-app purchase options. Rest assured, we prioritize your privacy and use secure payment gateways to ensure the safety of your information.

How do I upload my own models to Myty Pro?

To upload your own models in Myty Pro, simply log in to your account on the back office platform. Navigate to the 3D model section and click on “Add New Model”. Follow the step-by-step instructions provided to upload your model. Once you have completed all the necessary steps, make sure to save the model to ensure it is successfully added to your library.

Managing Your Account

How do I manage my Myty Pro account?

Simply access our user-friendly back office platform to handle various aspects of your account. From the back office, you can update your personal information, modify your project settings, review your subscription details, and even manage team members if you have a premium account.

How do I add seats to my Myty Pro account?

Login to your account on the back office platform of Myty Pro and click on the “Add Seats” option. Input the email address of the person you wish to invite, and they will receive an invitation to join. If the person already has an existing account with Myty Pro, they will receive a notification instead.

Please note that adding seats is a feature available exclusively in the premium version of Myty Pro. If you currently have a free account, you will need to upgrade to the premium version in order to access and utilize the seat management functionality.

How do I cancel my Myty Pro account?

If you wish to cancel your account in Myty Pro, you can easily do so through the back office. Simply navigate to the account settings or subscription section, where you will find the option to cancel your account. Please note that subscriptions for the current and previous months are non-refundable.

LOCATION & CONTACT

Locate us easily or get in touch with our team

Looking to get in touch with us? Our location and contact section provides you with a quick and convenient way to find our address and email. Reach out to us for any information, support, or collaboration opportunities. We are eager to hear from you!

Contact

We value your feedback, suggestions, and questions, so don’t hesitate to reach out to us.

 

Paris, FR

17 Boulevard des Filles du Calvaire
75003 Paris, France

office@mytypro.com

Belgrade, SR
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Myty Pro

Download Myty Pro for free or check other options

Full app for free with one project included.
Just 5,99€ monthly for unlimited projects.